Terms of sale
These terms apply when you buy from int-tcg.com. Please read them before you order. If you are a consumer, nothing in these terms affects your legal rights.
1. Who we are
int-tcg.com is run by International TCG, Kent, United Kingdom. You can contact us at int.tcg@gmail.com.
2. Your order
When you pay at checkout, you are making an offer to buy. We send you a confirmation email when your payment is received, and the contract between us is formed when we accept your order and dispatch it (or, for pre-orders, when we confirm the pre-order). We may decline an order, for example if an item is out of stock or there is an obvious pricing error; if so, we will tell you and refund you in full.
3. Prices and payment
Prices are in pounds sterling (GBP) and are the total price for the goods. Delivery is added at checkout (see Delivery & returns). Payment is taken when you order and is processed securely by Stripe. We never see or store your full card details.
If we discover we have shown the wrong price, we will contact you before dispatch and you can either pay the correct price or cancel for a full refund.
4. Products
We sell genuine Pokémon Trading Card Game products. Sealed products are sold sealed and we make no promise about the cards inside a sealed or mystery product, other than any contents stated in the product description (for example a number of holo cards). Product photos are for illustration; packaging can vary slightly. Singles are graded by us as described in the listing (for example Near Mint).
We may limit quantities per customer on high-demand products.
5. Pre-orders
Pre-orders are charged in full at the time of order. Release dates are set by the publisher and may change. If the publisher reduces our allocation and we cannot fulfil your pre-order, we will refund you in full. You can cancel a pre-order for a full refund at any time before dispatch.
6. Delivery
We deliver to UK addresses only. Delivery times are estimates. The goods are your responsibility once they are delivered to the address you gave us. If your order is lost in the post, we will send a replacement or refund you.
7. Your right to cancel
If you are a consumer, you can cancel within 14 days of receiving your goods, as set out in Delivery & returns. If you open a sealed product or handle goods more than is needed to inspect them, we may reduce your refund to reflect the loss in value, up to the full price.
8. Faulty or incorrect goods
Under the Consumer Rights Act 2015, goods must be as described, fit for purpose and of satisfactory quality. If they are not, you are entitled to a repair, replacement or refund. See Damaged, faulty or wrong items.
9. Our liability
We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable, or for business losses. We do not exclude liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.
10. Events outside our control
We are not responsible for delays caused by events outside our reasonable control, such as postal disruption or publisher delays. We will tell you as soon as we can and you may cancel for a refund if the delay is significant.
11. Selling cards to us
If you sell cards to us through our sell request process, any quote we give is based on your description and is confirmed once we have received and checked the items. If the items are not as described, we will offer a revised price or return them to you.
12. General
We may update these terms from time to time; the version on this page when you order applies to your order. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
Questions? Email int.tcg@gmail.com.